Push Legal Services.

Privacy Policy

At Push Legal Services Ltd, safeguarding your privacy and protecting your personal information are paramount to us. This privacy policy outlines how Push Legal Services Ltd (“Push Legal Services” / “us” / “we”) utilizes and safeguards any information provided by you, in compliance with relevant data protection regulations. This policy encompasses all personal information collected, used, and processed in connection with your use of our website, interactions with us, and the provision of immigration law advice and assistance to our clients and potential clients. 

We are dedicated to ensuring the security and confidentiality of your personal information. Rest assured that any information you provide or that we collect will only be used in accordance with this privacy policy.

Push Legal Services Ltd, as the data controller, controls any personal information processed under this Privacy Policy.

We may update this policy periodically, so we encourage you to review this page occasionally to stay informed about any changes.

What Constitutes Personal Information?

Personal information refers to details that identify you or could potentially identify you, such as your name, contact details, and immigration history. It may also encompass information about your website usage if it can identify you. 

How and When Do We Collect Personal Information?

We gather information during our business interactions, which may include automatic collection when you use our website or when you voluntarily provide personal information while contacting us for inquiries about our services. This contact can occur through various channels such as our website form, email, or telephone.

Additionally, we collect personal information during our client acceptance process and while delivering legal services. Information may also be obtained through your relationship with our staff or clients.

What Personal Information Do We Collect and Process About You?

When you visit our website or associated social media, we may collect general information about your page visits and country of origin. However, we do not collect identifiable individual information solely from website visits.

Upon contacting us via our website, email, or telephone, we may collect:

– Name and job title

– Contact information (email address, phone number)

– Demographic details (postcode)

– Basic employment information

– Basic immigration status or legal issue details

– Any additional information or documentation provided through our web enquiry form

When you engage our services, we may collect further information, including:

– Identification and background documentation

– Meeting-related information (e.g., dietary needs)

– Financial details for fee payments

– Personal information generated or provided during the provision of legal services

In cases where clients provide personal information about other individuals, we handle this information lawfully and only as necessary to fulfill our legal service obligations.

Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

– Contract performance (e.g., providing legal services)

– Legal and regulatory compliance

– Defense of legal claims

– Legitimate business interests

How Do We Use Your Personal Information?

We employ various methods to collect and process your personal information:

– Utilising high-level website visit data to enhance our website

– Assisting potential clients by utilising provided personal information

– Processing personal information for compliance checks and legal services delivery

– Sending updates, newsletters, or relevant information about immigration law or our services (you can unsubscribe at any time)

– Conducting market research or reference requests

We may contact you via email, phone, or mail for these purposes.

Push Legal Services is committed to protecting your privacy and ensuring the secure handling of your personal information. This policy outlines our practices regarding the collection, use, and processing of personal information.

If you have any questions or concerns regarding this policy, please contact us at 0333 0124 253.